Thermal Transfer Printing Problems & Quality Improvement
1. Bar Growth

- Print speed too high – Reduce speed
- Old or inferior ribbon media – Replace media
- Use fresh (not older than one year) ribbon; use premium-grade
2. Insufficient Print Contrast Signal (PSC) or Light Image

- Print head overheats – Reduce print speed and or print energy
- Faded image – Ribbon and media incompatible
- Consult supplier for compatible ribbon/media
3. Unable to Sustain Proper Wide/Narrow Ratio
4. Under burn
(not enough ribbon transfer) – Raise energy setting; use a ribbon with higher sensitivity.

5. Over burn
(too much ribbon transfer) – Reduce energy setting; use a ribbon with lower sensitivity.

6. Bars too thick
– Reduce energy setting; improve ribbon/media quality.

7. Streaks or "Dead Spots" in Labels

- Wrinkled ribbon
- Printhead misalignment – Realign printhead
- Guide bar misalignment – Realign guide bar
- Adjust printhead pressure
- Reduce print energy
- Make sure ribbon width is only slightly wider than label media
- Adjust rewind tension
8. Pits and/or Voids, Inconsistent Image Quality

- Dirty print head – Clean print head with Isopropyl alcohol or specialty cleaning solution & cleaning card
- Dust on label media
- Dots missing or warn on print head – Replace printhead
9. Poor Edge Definition

- Printing too fast – reduce print speed, consider “picket fence” format
- Ribbon and media incompatible – Consult supplier for compatible ribbon/media combination.
10. Leading and/or Trailing Edges of Image are Translucent ("Ghosting")

- Slew rate to print rate is too – Reduce slew rate, one level at a time
- Print head temperature is too low- Increase print head temperature level (“heat factor”), one level at a time.
Additional Considerations
PROBLEM | POSSIBLE CAUSE | SOLUTION |
---|---|---|
RIBBON SLIPPAGE – KEY SYMPTOM = “GHOSTING” IN NO-IMAGE AREAS | RIBBON IS MOVING AT A SLOWER RATE THAN MEDIA. COMMON TO GLOSSY LABEL STOCKS | ADJUST UNWIND/REWIND TENSION TO 1:1 RATIO, CHANGE LABEL MEDIA |
RIBBON OUT SENSOR DOES NOT SHUT DOWN PRINTER | DIRTY SENSOR | CLEAN SENSOR WITH COMPRESSED AIR IF POSSIBLE |
RIBBON BREAKING | PRINTHEAD ENERGY IS TOO HIGH | REDUCE ENERGY LEVEL |
PRINTHEAD PRESSURE IS TOO HIGH | ADJUST PRESSURE | |
PRINTER SET IN DIRECT THERMAL MODE | SET TO THERMAL TRANSFER MODE | |
UNWIND TENSION IS TOO HIGH | REDUCE TENSION | |
POOR BACK COAT | CHECK WITH SUPPLIER/REPLACE RIBBON | |
PRINTER WILL NOT CALIBRATE DIE CUT LABELS | DIRTY SENSOR | CLEAN SENSOR |
PRINTER SET IN CONTINUOUS MODE | SET TO DIE CUT MODE | |
LABEL LENGTH UNDER MINIMUM FOR PRINTER MODEL | ATTEMPT 2 UP FORMAT | |
SENSOR OUT OF ALIGNMENT | ADJUST SENSOR |
If you have any queries or would like some help with any technical or sales related issues, feel free to contact us directly.
Email: sales@omnimetric.com
Facebook page: https://www.facebook.com/omnimetrictechnologies.official
WhatsApp: +6011-11316698
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